Other
Control Center packages:
Silver
|
Gold |
Platinum
Platinum Control Center Package
Platinum package includes:
►
Initial Site Setup & Audit
A trained specialist will
come on site to document
current configurations and
settings, followed by a
30-Point Network Audit
to identify any potential
problems that may occur in
the following areas:
•
Network security
•
Data back-ups
•
Virus protection
•
Spam filtering
•
Hardware integrity (check
for pending failures)
•
System
performance and trends
► 24-7 Network Monitoring:
This constant network
monitoring service will
allow us to watch every
aspect of your network to
detect and report problems
before they escalate into
downtime, data loss, or
expensive repair issues.
Some of the items we will
monitor include:
•
Desktop Monitoring and
Management
•
Server Monitoring and
Management
•
Hardware integrity and
reliability
•
Storage space and
availability
• Back up success and
failures
• Anti-virus protection
• (UPS) Uninterruptible
Power Supply Monitoring
►
Monthly Network Tune Up
Every month a senior
network engineer will come
on-site and conduct a
thorough audit and “tune up”
of your network to:
• Review and update
available security patches
• Check status of Anti-Virus
Clients
• Test peripherals, such as UPS(s)
• Perform a full data
restore to ensure back ups
are functioning properly
• Review Hard drive space,
memory, CPU utilization
• Review network
documentation and make
changes as necessary
• Review routers, firewalls,
switches for failure or
problems
• Optimize server for
maximum performance and
reliability
• Review and install
operating system updates
• Test backup and restore
data
• In-depth review of server
logs for errors and
potential problems
• Add and remove users
►
Unlimited Spam Filtering For
All Users
Thanks to a remote
filtering service we offer
through Barracuda, we can
stop 97% of all spam and
filter 100% of viruses sent
via e-mail without requiring
you to purchase and maintain
expensive in-house hardware
or software.
FREE Break-Fix
Services
In the RARE event that your
network goes down, or if you
experience any type of
problem, our team of senior
technicians will
troubleshoot and resolve the
issue at NO ADDITIONAL
SERVICE FEE to you. You can
consider this like a
“network insurance plan”.
►
Guaranteed 1-Hour Priority
Response To Technical
Problems.
►
Discounted Rate To Act On
Your Behalf With 3rd Party
Vendors
At your request, we will act
as a liaison between your
company and other 3rd party
vendors to manage projects
or take care of problems.
This includes hardware
vendors, your ISP, your
accounting software vendor,
or other line of business
applications.
►
A Preferred Client Discount
of 20% on Non-Covered
Technical Support
This would include network
upgrades, installation of
new hardware or software,
special projects, or any
other type of service we
offer outside of this plan.
►
FREE Server and Workstation
Loaner in the event of a
workstation or server crash.
►
FREE Year-End Technology
Review to help you plan how
to use technology to
increase productivity, cut
costs, gain competitive
advantages, and support your
company’s growth.
How
To
Get
Started:
Fill
out
online
form
or
Download
registration
PDF.
