Other Control Center packages:   Silver | Gold | Platinum

Silver Control Center Package

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Silver package includes:

► Initial Site Setup & Audit

A trained specialist will come on site to document current configurations and settings, followed by a 30-Point Network Audit to identify any potential problems that may occur in the following areas:
• Network security
• Data back-ups
• Virus protection
• Spam filtering
• Hardware integrity (check for pending failures)
• System performance and trends
 

► 24-7 Network Monitoring:

This constant network monitoring service will allow us to watch every aspect of your network to detect and report problems before they escalate into downtime, data loss, or expensive repair issues. Some of the items we will monitor include:
• Desktop Monitoring and Management
• Server Monitoring and Management
• Hardware integrity and reliability
• Storage space and availability
• Back up success and failures
• Anti-virus protection
• (UPS) Uninterruptible Power Supply Monitoring

► Semi-Annual On-Site Consultation

Twice a year we will come on site to perform an extensive analysis of your network’s trends, security, and performance, as well as to review your company’s goals and technology issues. This semi-annual review will allow us to make specific recommendations for improving your network performance, office productivity, and help you to plan and budget for future IT needs.

► Guaranteed 4 Hour or Less Response To Technical Problems.

► Five, 30-Minute “Get Out of Computer Trouble” Remote Support Calls Per Month

► A Preferred Client Discount of 10% on Standard Technical Support Rates.

How To Get Started:  Fill out online form or Download registration PDF.