PC Housecall of WNY is now US itek

Phone: 716-689-2171

PC-Housecall-Logo

OUR MISSION

Our Mission is to provide our Customers with an Affordable, Reliable, Ethical, Local "Single-Source" for a broad range of Technical Services and Infrastructure Support. One Company. One Call.

OUR ETHOS

We do what is In our customers best interest, not our own.

OUR HISTORY

Founded in 2001, Amherst based PC House call has grown significantly and offers a broad range of affordable Technical Services for both Residential and Business Customers. PC House call has staffed itself with Top Experienced Technical Engineers with a minimum of 15+ years In the industry. This experience translates Into less time to resolve Customer Issues, reduced downtime and frustration for our Customers.

FOR BUSINESS

Supporting over 1,000 local businesses In Western New York, PC House call owes much of its growth to satisfied customer referrals. Unlike most service providers, PC House-call does not utilize binding Service Contracts which lock customers In. It Is our firm belief that this fundamental philosophy benefits our Customers by ensuring that we never become complacent about the Quality of Service we provide. By doing business on a month-to-month basis,we are put ourselves in the position of doing what Is necessary to earn our customers respect and business each and every month.

FOR HOME

Supporting thousands of Western New York Residents, PC House call has been providing the most affordable In-Home Services available. PC House call is also the #1 Residential In-Home Repair Provider In Western New York.

RESPONSE-TIME GUARANTEES

For Customers needing Immediate On-Site Service, PC House call offers a variety of Emergency On-Site Response Rates for Guaranteed Arrival within 8 hrs, 4 hrs, 2 hrs or 1 hr for both Business and Residential Customers every day of the year.

CUSTOMER FEEDBACK

Custom Canvas has been in business since 1961 and we were very particular when it came time to choose our Technology Partner. I value the fact that one Company supports all of our Technology needs. Since 2002, PC House call has not only handled our Computers, Printers and Network, but also manages our 14 Websites, email and Phone System. They even provide us with Internet Access and LocaULD Phone Service which reduced our total communications costs by SMOG/month (60%). We rely heavily on them for their technical recommendations.'

Chuck Guido. President
Custom Canvas. Inc. Buffalo.
New York

With 150 employees and growing, National Vacuum has enjoyed working with PC House call since 2001. We have used their services to build out our entire Network infrastructure allowing us to communicate with our various remote locations. PC House-call has provided a wide range of Services and Support that has enabled us to grow without having to staff an IT Depart-ment, which has been a huge savings to our bottom line.

Sean Muggli. CFO
National Vacuum Corporation
Niagara Falls. New York