As the new year approaches, Managed Service Providers (MSPs) are gearing up to face a slew of challenges brought about by rapid technological advancements and shifting market dynamics.
The workshop agenda includes sessions on a variety of pertinent topics. Day 1 begins with a focus on cybersecurity insurance, led by Wes Spencer, highlighting strategies for reinforcing digital defenses and risk management. Emily Glass, CEO, and Kristen Costagliola, CPTO, will take attendees through Syncro's achievements over the past year and its roadmap for 2024.
Further, Brad Gross will provide invaluable insights into crafting robust managed service agreements, an essential component for MSPs to elevate their service offerings. Brian Johnson will explore strategies for business growth, discussing critical KPIs for MSPs to monitor their progress and success.