Voice Solutions
Take your Business Phone System to the Next Level
Our World Class Cloud-based phone solutions will elevate your business and help you save on your communications costs.
Microsoft Teams
Collaborate with Voice, Video, Instant Messaging, Whiteboarding and Sharing Documents
learn moreTake your business phone system to the next level with our affordable cloud-based phone solutions. The Leading VoIP providers at US itek VoIP offer the best in VoIP technology.
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Hosted VoIP
Promote your company’s flexibility, growth and success with our Hosted VoIP service.
With US itek VoIP, you get access to the latest and greatest cloud-based business phone features, while saving on your total communications costs with our affordable call path pricing.
- State-of-the-art administration portal and world class heads up display (HUD)
- CRM integration
- Ability to turn your Smartphone into an office phone
- SMS text messaging straight to your company phone number
- Call screening and recording
- US itek VoIP Mobile App
- Chrome and Office Outlook Integration
- Auto attendant
- Call connection at any company location
- Voicemail message to text translation
- Unlimited extensions
- Advanced call center routing, monitoring and reporting
Protect your investment in your premises-based hosted PBX- Use your Internet connectivity as a cost effective and reliable replacement for expensive phones lines or PRI circuits.
- Increase your system availability by using our Hosted VoIP service as a backup to your PBX.
- Virtual Office
SIP Trunk
Elevate your existing premises-based phone system to the cloud with US itek VoIP’s SIP Trunk Solution.
Learn more about what Integrating US itek VoIP SIP Trunks with your premises-based PBX will do for you!
Call Centers
US itek VoIP Call Center Solutions are a part of our Hosted VoIP Service and are a great asset whether you are a large company that needs hosted business phone servicing for one or more call center or a small company that just needs help with call organizing and routing.
Our Call Center Solutions provide the following benefits:
- Savings on both upfront and ongoing costs
- Multiple queues with flexible timeout and routing options
- Ability to route calls to any type of phone: Route your calls to our VoIP phones, home phones or even cell phones
- Monitoring and transferring of calls using our heads up display
- Real-time display of call center activity
- Advanced reporting on queue activity and statistics
- Chat application that allows for messaging to individuals or entire departments
Our Call Center Solutions also offer several call routing options, including:
- Round-robin routing
- Sequential routing
- Simultaneous routing
- Skills-based routing using customizable tiers and levels
VoiceMail & Fax
Get our VoiceMail & Fax Copy service, ConnectMessage, for your business phone system for only $24.99* a month!
*Local-number plans include unlimited use. Plans using a toll-free number include 100 free minutes per month, with overage at 3.9 cents per minute. Unlimited-use numbers are designed for normal business use. Local numbers used for mass marketing may be subject to restrictions regarding the total number of simultaneous calls.
- Voicemail access via your phone, online, email or text
- Voicemail-to-email or text message translation service availability
- Flexible listening, viewing and controlling from any office setting as well as mobile devices
- Question and answer capability
- Unlimited message capacity
- Complimentary toll-free fax number to receive faxes
- Up to 25 extensions available
- Electronic fax capability that allows you to fax your documents directly from your computer
- Send and receive text messages from your ConnectMeVoice phone number
- Information-only mailbox with voice-on-demand feature that allows your callers listen to a pre-recorded message without having to leave a voicemail
- Call from Teams, Outlook, or a mobile device
- Let others know when you’re available, on a call, or out of the office. Call to and from Teams apps
- Make and receive phone calls
- Replace your business phone system with the Microsoft 365 Voice add-on, a cloud-based phone system using PSTN
Microsoft Teams
Get secure, reliable, and rich calling. Give employees the calling features they need, backed by the security and reliability of Microsoft Teams.
Start a call with screen sharing and video. Add colleagues to turn a one-on-one call into a group call. Easily manage calls and maintain control with do not disturb, reverse number lookup, voicemail, and delegation. Connect reliably, start calls faster and always get clear audio with Microsoft Teams Calling, backed by Microsoft 365.