This MASTER SERVICES AGREEMENT (the "Agreement") applies to all Services and each individual subsequent component applies to the particular Services you have ordered from US ITEK, INCORPORATED, a New York Corporation, located at 1016 NIAGARA FALLS BLVD. TONAWANDA, NEW YORK 14150 (“Service Provider”), in your signed Statement of Work or Accepted Order.
Limited Warranty. Service Provider warrants that the Services performed will be of a quality conforming to generally accepted practices that are standard within the information technology services industry for a period of ninety (90) days from completion of the Services under the applicable Order or Statement of Work. Client’s exclusive remedy and Service Provider’s entire liability under this warranty will be for Service Provider to re- perform any non-conforming portion of the Services within a reasonable period of time, or if Service Provider
cannot remedy the breach during such time period then refund the portion of the fee attributable to such non- conforming portion of the Services. This warranty will not apply to the extent Client, its contractors or agents have modified any Deliverable, unless otherwise authorized by Service Provider in writing. THIS WARRANTY AND CONDITION IS IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS. THERE ARE NO OTHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
indemnity giving prompt written notice to the indemnifying party of any claim, demand or action, and cooperating with the indemnifying party in the defense or settlement of any such claim, demand or action.
This Agreement is effective only upon the execution by Service Provider and Client. Each party hereto represents and warrants that this Agreement has been executed by an authorized officer and constitutes the legal, valid and binding obligation of such party as of the Effective Date.
Standard Service Published Rates
|Service Times||Specialist||Network Engineer||Enterprise Engineer|
|Monday-Friday 9 am - 5 pm ET
excluding Holidays Rate
|After Hours & Holidays Rate||$225.00||$337.50||$450.00|