Failure to understand your customers’ needs and wants could result in ill-informed marketing strategies. And when your company can’t satisfy their demands, they’ll likely turn to your competitors instead. To prevent this, deploying a customer relationship management (CRM) system can make a world of difference.

With advancements in cloud computing, disaster recovery (DR) has become more efficient and affordable than ever. But many business owners still cling to DR myths that can safely be ignored. If you’re uncertain as to how DR has changed and are ready for an update, here are some myths that you ought to ignore.

You may know how to use Microsoft Excel's basic functions, but have you truly mastered the program? Excel has more advanced features, and here's how you can master some of them.
Pie and Sunburst Charts
Everyone knows that bombarding stakeholders with endless numbers and decimal points is the wrong approach.

Have you seen folks wandering around, staring at their phone like it was a map pointing to a pot of gold? Or ordering pizza over a Facebook conversation with an awkward cashier? With some creative marketing and structuring, your SMB could be on the other side of those people’s phones.

Some things come in pairs, including glasses, shoes, and, for busy office workers, computer monitors. The concept of using two monitors at once is unconventional for some, but staying in familiar territory when it comes to working at a desk might not be best for productivity.

Like all things, business continuity plans are not perfect. They have pitfalls that can result in your business’s failure if not taken into account immediately. Don’t blame it all on the IT guy; often, the way a system is designed can also have loopholes.

With YouTube, Reddit, and Instagram just a few clicks away, it’s a miracle employees can get anything done during an eight-hour workday. This problem arises when a company does nothing to monitor or regulate internet usage. To fix this, consider using web monitoring software.

It’s one thing to collect your business’s data, but turning that information into insights that propel your organization toward growth is quite another. Analyzing your data can be daunting, but it shouldn’t get pushed to the bottom of your to-do list.

Office 365 apps like PowerPoint, Word, Outlook, and Excel will be getting upgrades over the next few months. Microsoft expects these new features to boost productivity and overall efficiency of business users. Here’s what they have planned.
Simplified ribbon
The biggest update is with the ribbon, which is a command bar at the top of a window.